Refund Policy
Last updated: 1 November 2026
Purchases are processed by Paddle.com, our merchant of record, which handles refunds.
- Single-mix credits: unused credits can be refunded within 14 days of purchase. Credits that have been used for an export are not refundable.
- Pro subscriptions: you can request a refund within 14 days of your first payment. Renewals can be cancelled at any time and you keep access until the end of the paid period.
To request a refund, reply to your Paddle receipt email or contact us at with your order number. Your statutory rights as a consumer are not affected.